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Legal Disclaimers

Use of the site

The services, contents and products offered by Getttech are directed and reserved for users over 18 years of age, in case of use by minors, it is under the responsibility of the parents or guardians, properly supervise the actions carried out by minors within our website.

Getttech may cancel or restrict an account in which an inappropriate use of our platform it is detected, and / or the services offered in it, understanding as misuse, enunciatively, the following cases:

  • Use automated or similar tools or mechanism for the purpose of extracting, collecting and obtaining any information contained on the site.
  • Attempt to modify or alter the formats of the tools on the website as well as the contents of the same.
  • Using HTML codes for a third party.
  • Copy, reproduce, publish, distribute, download or display any content on the site, by any means whether digital or printed.
  • Access with an account where the user is not authorized.
  • Fake any content on the platform.
  • Perform activities outside the law, including falsification of identity or forms of payment among others.

Any registration information on the platform as well as billing must be true and accurate, otherwise these Terms and Conditions will be in neglected, leaving the user's responsibility to issue and correct.

By confirming your purchase and completing the payment process, the user agrees with the terms of sale as well as the billing information.

Prices, products and services information

The information of all products within our platform is adhered to and according to the characteristics of the same, however, if the product or service has any characteristic other than that presented on our platform, it may be performed the compliance with our Return Policies within which you must comply with:

  • Original packaging
  • Original Accessories
  • Within the deadline, among others.

All images presented on our platform are illustrative and are published in an indicative way, there may be some variation in the tone presented between the article published on our platform and the physical product.

We recommend checking in each operation the conditions and characteristics of purchase, before making the payment of your order, in order to ensure the terms and conditions that apply specifically for each product, such as the warranty.

Prices subject to change without notice.

All our promotions apply exclusively to the stated validity.

All shipping costs generated, will be presented when placing and confirming the order, the cost may vary based on the weight and volume of the product.

User Registry

We inform you that at the time of concluding your purchase (if you do not have a registration on Getttech.es) you will automatically have your registration with all the benefits that it represents, so you will receive an email with the confirmation of your order and another welcoming you to be a member of Getttech.es

Note: To obtain your password, you only have to go to the section “enter or create your account” and click on “Forgot your password” and in three easy steps, reset and save your new password, which you should not share by your security


Getttech as distributor of the products it offers, adheres to the warranty policies of each manufacturer, for more details review our Warranty Policies where you will find the specifications for each product line or brand, also any special consideration, all in compliance with the provisions and terms established in the Federal Consumer Protection Law.

Payment Methods

Check out our payment method module for more details.

Getttech does not generate additional charges to your credit card for the use of it. All our sales products are reflected in national currency.

In the event that validation or authentication of receipt of the payment is NOT possible, the purchase process will stop and the user will be informed through the contact information provided.

All purchases are subject to bank authorization, in case the purchase is not approved by your bank, we will make sure that you do not receive any charges for it.

Shipping and delivery methods.

Check out our Shipping policy module for more details.

The processing time of purchases may vary from those mentioned in our shipping methods, due to the type of product, considering complexity, volume or special events.

The processing of the purchase as well as the shipment begins after the payment is confirmed.

Payment for confirmed orders must be made within 24 hours to avoid cancellation.


Any return and/or refund of purchase applies only under the following cases:

  • Partially received goods
  • Goods received in poor condition
  • The goods received do not meet the features offered on our platform

All this in accordance with our returns process.

In no case is the freight cost refunded for the item shipped.

For the above-mentioned cases Getttech undertakes as a first instance to send the right product, complete and / or in good condition at no cost to our customers within 96 hours after the report. In case of not being able to comply with the mentioned correction, the refund of the amount paid will be made within 48 hours.

Some of the considerations that our users will have to take into account depending on the product line are as follows:

  • Electronic items: must deliver complete accessories and instructions.
  • Consumables: No returns apply.
  • Mobile phone and its accessories: No returns apply.


As all orders begin processing immediately after receiving payment, once payment is confirmed it is not possible to cancel that order and must be processed as a refund. To request a cancellation or receive more information you can contact us through our online chat.

Any refund will be made within a period of no more than 48 hours.

In case of purchases with monthly interest-free payment, the refund will be made less the commission for the partialization of the payments.

Warranty and Return Policies

Any anomaly with the purchased products must be reported within 24 hours of receiving the product.

In the event that the return proceeds, any product must be delivered in its original packaging, including proof of purchase, as well as accessories and manuals of the item.

It is necessary that the product is completely new and unused.

Returns will not be accepted in the following cases:

The product features altered or removed warranty seals.

Product with physical damage

Incompatibility or misconfiguration

Packaging is not the original or has alterations or signs of abuse

Out-of-time report

Product used

Product repaired by third parties

Products without warranty and/or return.

Use of information

All trademarks as well as content on our portal are protected by the Intellectual Property Law, therefore, Both Getttech and the brands contained within the platform reserve all rights to the products and contents. Access to our site does not and cannot be considered a license with respect to the rights of each owner.

Buen Fin 2020

(1) Citibanamex: 10% discount on purchases from MSI Buen Fin Offer: Promotion for Citibanamex Credit Card customers. Registration of the 1st. to November 20, 2020. Participation from November 9 to 20, 2020. Check the bases of the Promotion at citibanamex.com/buenfin AVERAGE CAT for Citibanamex Gold 77.0% WITHOUT VAT. Informative. Calculated on July 30, 2020. Offer validity: From November 9 to 20, 2020. Annual weighted average interest rate 55.25%. Annual commission $ 1,087 WITHOUT VAT. Variable rate. Annual interest rate 0% for months without interest. Citibanamex Credit Cards are products offered by Tarjeta Banamex SA. de CV., SOFOM., ER., member of Grupo Financiero Banamex. Contracting requirements, commissions and conditions of use in www.citibanamex.com The quality and prices of products and services offered are the responsibility of their respective suppliers.

(2) BBVA: Buy today and start paying in March 2021 at 3 MSI + Double BBVA Points Promotion valid from November 9 to 20, 2020. To obtain the Buen Fin promotion; “Buy today, get BBVA Double Points and pay until March 2021 for 3 months without interest”, make purchases in a single exhibition at any store in the Mexican Republic for a minimum amount of $ 2,000.00 (two thousand pesos 00/100 MN), when paying with physical BBVA credit card, participating digital and sticker, except for monthly purchases without interest granted by the merchant. Consult terms and conditions of participating cards, mechanics of the Buen Fin promotion and CAT Months without Interest at: https://bancadigital.bbva.mx/buenfin/ BBVA Bancomer, S.A. Institución de Banca Múltiple, Grupo Financiero BBVA Bancomer is not responsible for the quality, brand and prices, as well as the discounts, coupons and other promotions offered by the provider, so the contractual relationship is only between the customer who acquires and the provider that offers them. More information at: 55 5226 2663.

(3) Santander: 20% discount on online purchases with a Santander digital card Valid from November 9 to 20, 2020. To obtain the 20% discount it is necessary to activate the campaign through Super Wallet from November 9 to 20, 2020. Applies only to purchases with a Digital Card accumulated with a single payment or MSI with a minimum amount of $ 5,000. The bonus is operated by Santander and will be reflected in the account statement. Santander American Express cards and corporate cards do not participate. Restrictions apply. See terms and conditions from November 9 at rewards.santander.com.mx

(4) Banorte: 15% discount on purchases from MSI Banorte Credit Cards participate except Básica, Fácil, Fleet, Empresarial y La Comer. Valid from November 9 to 20, 2020. The bonus is operated by Banco Mercantil del Norte, S.A., Institución de Banca Múltiple, Grupo Financiero Banorte. Minimum purchase to obtain the bonus $ 6,500 pesos. The maximum bonus per customer and per ticket is $ 2,500 pesos and will be reflected in your account no later than January 15, 2021. Maximum date to request clarifications January 29, 2021. To obtain the benefit of the bonus, the account you must remain current on your payments during the term of the promotion. For any clarification, it is necessary that the proof of purchase comes with the legend of one-time purchase. The bonus is made directly on the account balance and does not represent a direct reduction to the minimum payment required for the period. Restrictions apply.

(5) HSBC: 15% Bonus on purchases from 12MSI * CAT Months Without Interest 0% Without VAT. Informative. Annual Fixed Rate. Promotion valid on purchases made with the holder HSBC Credit Card and its additional ones from November 9 to 20, 2020. To participate, the holder customer must register their holder HSBC Credit Card, email and mobile number at www.hsbc .com.mx / buenfin no later than November 20, 2020. It will only be necessary to register an HSBC Credit Card and all the Cards in which the client is the holder and their additional ones will be automatically registered. The 15% discount applies only to purchases made from 12 Months without Interest for a minimum purchase amount of $ 5,000 M.N. at participating stores. The bonus will be reflected in the account statement for the month of December 2020 or January 2021 depending on the cut-off date of the HSBC Credit Card. Maximum bonus amount per HSBC customer $ 2,500 M.N. Only for the HSBC 2Now Credit Card the bonus will be made directly to the HSBC 2Now balance. Check the list of participating businesses at www.hsbc.com.mx/buenfin. Terms and conditions of purchases apply to Months without Interest which you can consult directly at each establishment. The client must be an active user of the HSBC Control Total App with the registration of at least one HSBC Credit Card holder no later than November 20, 2020 and be up to date with the payment of the HSBC Credit Cards and they do not have locks. The customer can download the HSBC Total Control App in their application store (Google Play Store or App Store). To register HSBC Credit Cards in the application, the customer can consult the user guide, frequently asked questions, features and benefits of the HSBC Control Total app at: www.hsbc.com.mx/controltotal. It does not apply to Credit Cards HSBC Opción, Básica HSBC, HSBC Acceso, HSBC Fusión or business cards. HSBC reserves the right to limit or prohibit participation in this promotion, to any person, in the event of presuming the existence of fraud or alteration in the mechanics of the promotion, or if the participant does not fully comply with the requirements participation established in these rules. Purchases that present a reverse or return to the HSBC Credit Card, purchases claimed or the object of any clarification before the institution, accumulated purchases to reach the minimum amount of the promotion ($ 5,000 M.N.) do not participate. Promotions of Balance in installments, transfer of balance from other banks, cash withdrawals, or purchases made in money markets, betting, gambling or casinos.

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